Help and FAQ’s

What modes of payment Mtpkit.us accept?

We accept Bitcoins, VISA, Master, PayPal, Bank Transfer, Discover, American express and Western Union / Money Gram Payment modes.

What’s next after placing an order successfully?

Immediately, the customer will receive an email containing an invoice for your order from our support staff. In case if you do not receive any such mail from us then the order which the customer placed is not successful and the order is to need to be placed again.

Once the order is dispatched, then our support staff will send the second mail containing Order Tracking Number.

What process I need to follow for placing an order at Mtpkit.us

1. Registration is needed so provide the required details and get yourself registered with Mtpkit.us Then login with your credentials.

2. Choose the product, Add to Cart, then follow the instructions such as providing a shipping address, payment mode, finally making payment.

When the transfer of money from my account will happen?

Whenever the customer places an order, Mtpkit.us will keep your total cost of purchase on hold, but the customer will not be able to utilize this money, but that money will still be there on your account. Once the order is shipped to a customer then the card will be charged with the specified amount.

How order cancelling works?

If the customer wants to cancel the placed order then you can call or email us saying that your order has been not approved so you want to cancel the order. In case if the order is already been approved then you will not be able to cancel the order, otherwise the order will be cancelled. Order cancellation applies within 24 hours after placing an order.

Dose Mtpkit.us applies any hidden charges?

No, we don’t have any such kind of charges. The charges are transparent to the customer.

How to track the order which I placed on Mtpkit.us?

Customers can always call or email us regarding the order tracking and provide the required details such as order number, Order Track Number, and so on asked by our representative. Our representative will give the details of your order where exactly present at that moment.

Why Mtpkit.us sells the generic drug at low prices?

Most of generic drug manufacturers invest their money in the research and development of generic medications. So they don’t spend much on marketing. We directly contact manufacturers and buy generic drugs from them, and we market them, hence the price will be less.

Fast Shipping:

All our orders are handled and sent within 24 to 48 hours. We generally mean to process requests the same day and dispatch most orders within 24 hours.

Secured data:

All the data that you impart to us is exceedingly under security and ensured. We guarantee you that your individual data and any sort of exchange won’t be spilled to the outside.

High-quality medicine:

Every medicine made here is high in quality. Most likely, you simply need to pick the right solution; the product will provide you with the best results. Besides prescriptions, as well as the API utilized, are authorized by FDA and the World Health Organization.

Our client service is consistently there for you:

Our client SERVICE accessible 24*7. You can ring them on our toll-free number or even have a live talk with them to get answers to your inquiries.