Refund Policy

Read Refund policy points carefully:

  • In the case that the order has been processed or already shipped/ dispatched – the company shall not consider a request for a refund.
  • Once the payment is done your order can neither be cancelled nor be refunded.
  • Customers should provide information that is correct and relevant, especially the residential addresses. The company is in no way responsible for inconveniences arising out of incorrect shipping addresses.

Our Refund Policies

  • .If the shipped products are damaged in any way, mtpkit.us will provide a refund for the booked order.
  • . In the case that the products are not delivered within the span of 30-35 working days from the date of booking, the company shall process a full refund of the booked order.
  • . In the case of re-booking an order, mtpkit.us will re-ship the order at no extra cost to the customer.
  • . There shall be no refund in a reshipped order.
  • . Customers should contact customer support via email or phone to address their queries.
  • . There is no refund if the payment is done, because we ship the order the moment you paid for your product.
  • . An order once processed, shall not be refunded. Through hassle-free shipping procedures and policies we wish to pave way for a long lasting customer relationship.


If there is a query you have, or a request to make, feel free to write to us at info@mtpkit.us

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